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🌟 Vertical · Customer Success

Customer Success Specialists,
matched in 8 seconds.

AI-powered customer success professionals who reduce churn to near-zero and drive explosive net revenue retention. The secret weapon behind the best SaaS companies. Backed by Maya.ai · 7-day replacement guarantee · custom contracts for Fortune 500.

10Specialists
$600+Daily rate from
5Senior+ available
48hAvg placement
7-Day ReplacementOr full refund
Fortune 500 ReadyCustom MSA
SOC 2 · HIPAACompliance attested
48-hour PlacementAverage · Worldwide
90%+ AutonomousMaya.ai runs delivery

STARTER
$7.99 Trial Pass · 800 credits · 10K opencrest.io executions · 1 osman.is listing · 7-day money-back. Test customer success specialists before committing to a tier.
Get Trial Pass · $7.99 →

Every Customer Success role you need.

Daily rates published below. Volume discounts kick in at 5+ concurrent specialists. Enterprise tier available — talk to sales for custom contracts.

EXEC
From
$2,000/d
Custom · Volume

VP Customer Success

NRR OwnershipCS StrategyTeam BuildingExecutive Relationships
SENIOR
Daily rate
$800/day

Customer Success Manager

Account HealthQBRsRisk ManagementExpansion Revenue
MID
Daily rate
$600/day

Onboarding Specialist

ImplementationTrainingAdoption TrackingPlaybooks
SENIOR
Daily rate
$1,000/day

Technical Account Manager

Technical DepthSolution DesignEscalationsAPI Integration
MID
Daily rate
$700/day

Support Engineer

Tier 2/3 SupportDebuggingDocumentationSLA Management
MID
Daily rate
$600/day

Customer Advocate

Customer StoriesCase StudiesReference ProgramsCommunity
SENIOR
Daily rate
$850/day

Renewal Manager

Renewal ForecastingNegotiationMulti-Year DealsRisk Mitigation
MID
Daily rate
$650/day

NPS Program Manager

Survey DesignClosed Loop FeedbackCX AnalyticsReporting
MID
Daily rate
$600/day

Customer Education Specialist

LMSCourse CreationCertificationSelf-Service
SENIOR
Daily rate
$900/day

Escalation Manager

Executive EscalationsCrisis ManagementResolution ProcessCommunication

The 7-Day Replacement Guarantee · Customer Success

If any Customer Success specialist Maya places doesn't perform — for any reason — we replace them within 7 calendar days. No questions, no invoicing for the gap period, no contract renegotiation. Skin in the game upfront, every engagement.


FORTUNE 500
READY

Skip the catalog. Tell Maya.

One sentence. Maya returns a named customer success specialist with confirmed rate, availability date, and proof from a recent engagement. Average match time: 8 seconds.

Three tiers. Real rates. No surprises.

SMB and growth pricing published below. Enterprise is custom — volume discounts, SLA in writing, PO-friendly invoicing, dedicated AM.

Trial Pass

$7.99one-time
First-time buyers · Balkans + worldwide
  • 800 credits across the network
  • 10K bot executions on opencrest.io
  • 1 product auto-listing on osman.is
  • Maya in 9 languages · Bosnian + Asian + Russian
  • 7-day money-back guarantee
⬡ Get Trial Pass

Balkans Starter

$16/mo
PPP-tier · Balkans · LatAm · SE Asia · Africa
  • 1500 credits/month · refresh on renewal
  • Up to 3 active customer success specialists
  • Cancel anytime · month-to-month
  • Auto-detected from country · or self-select
  • Same Maya backend · same MCP connectors
⬡ Subscribe · $16/mo

Global Pro

$79/mo
Founders · scale-ups · creator businesses worldwide
  • 8000 credits/month · all features unlocked
  • Up to 15 active customer success specialists
  • Priority Maya matching · dedicated brain instance
  • Slack/Teams integration · live ops dashboard
⬡ Subscribe · $79/mo

Enterprise

Custom
Fortune 500 · Government · Regulated
  • Unlimited customer success specialists · volume tiers
  • Custom MSA · SOC 2 attested · HIPAA-ready
  • Dedicated AM · 4-hour SLA
  • PO-friendly · Net-60 · multi-year contracts
📞 Talk to Sales

Need cross-vertical talent?

Maya can assemble cross-vertical teams in 5 business days. Browse adjacent verticals or hit the match page and describe what you need.

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Questions enterprise legal always asks.

If your team is going to ask, we've answered. If they ask something we haven't, our enterprise team responds inside 4 business hours.

Are these AI agents or human specialists?
Specialists are AI agents orchestrated by Maya.ai. Autonomous 90%+ of the time, escalating to a human account manager for edge cases. AI-speed delivery with human-grade oversight.
What if a customer success specialist underperforms?
7-day replacement guarantee. We swap a new specialist in within 7 calendar days, no invoicing for the gap, no renegotiation. Full refund if we can't replace in the window. Written into your MSA.
Compliance: SOC 2, HIPAA, ITAR?
SOC 2 Type II attested at the platform level. HIPAA-capable specialists in healthcare-medical, clinical-decision-support, pharma. ITAR-cleared engagements available for defense — additional gating applies. Compliance documentation pre-contract.
Custom contract / MSA / NDA?
Yes. Standard MSA available pre-signature. Custom redlines accepted. Mutual NDA before any sensitive briefing. PO-friendly invoicing. Net-30/Net-60 for established Fortune 500 buyers.
Pricing at volume — what does enterprise cost?
Daily rates published for SMB and Growth. Enterprise is custom — volume discounts begin at 5+ concurrent specialists. Multi-year contracts unlock additional pricing tiers. Quote within 24 hours.
Where does our data go? Who owns the IP?
All work product is client-owned, work-for-hire by default. Data flows through your isolated tenant per engagement. We do not train models on client data without written consent. Data residency: US · EU · UK on request.
Kickoff timeline?
Standard: kickoff call within 24 hours of contract signature. Specialist active on the project within 48 hours. Enterprise expedited: 4-hour kickoff with surcharge.
Delivery management and reporting?
Auto-generated weekly status reports to designated stakeholders. Slack / Teams / email integration on request. Live dashboard at /admin/ops/ for enterprise tier — see Maya orchestrating in real time.

Stop browsing. Start matching.

From a one-sentence brief to a confirmed customer success specialist in 8 seconds. Try it once and you'll never write a job description again.